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About Us

The platform behind
100+ ISPs in 8+ countries

BillTap is the all-in-one ISP management platform — billing, network monitoring, subscriber management, prepaid WiFi and AI support. Built in Bangladesh, now running in 9 languages and 9 currencies across 8+ countries.

Our Story

Born from Real ISP Challenges

BillTap was founded by ISP professionals who experienced firsthand the chaos of juggling multiple tools — separate billing systems, manual network monitoring spreadsheets, scattered subscriber databases, and endless paperwork for BTRC compliance.

We set out to build one unified platform that does it all. Today, BillTap serves 100+ ISPs across Bangladesh, with modules spanning automated billing, real-time OLT & MikroTik monitoring, subscriber CRM, reseller management, HR, inventory, GIS fiber mapping, hotspot billing, and AI-powered analytics.

From small local providers in rural areas to large operators in Dhaka, BillTap scales with your business. Every feature is designed around how Bangladeshi ISPs actually operate.

That same platform now runs in 9 languages (including full RTL for Urdu) with 9 currencies and 18 local payment gateways — Bangladesh, India, Pakistan, Nepal, Indonesia, the Philippines, Kenya and Nigeria are covered out of the box, and every other market runs on English and USD with card payments included.

Whether you run one town or several brands, the architecture is the same: one codebase, one control plane, and a separate isolated database and subdomain for every ISP on it.

Why ISPs Choose BillTap

True Multi-Tenant SaaS

Each ISP gets their own isolated database with subdomain routing. Your data stays yours.

BTRC Compliant Reporting

Built-in DIS/BTRC reports — no extra plugins, no manual workarounds, no last-minute panic.

Multi-Vendor OLT Support

Huawei, ZTE, BDCOM, VSOL, HSGQ, CData — all managed from one unified NOC dashboard.

BillTap AI — Intelligent Support

AI assistant that speaks Bengali, English & Banglish. Diagnoses internet, billing & ONU issues instantly via chat.

24/7 Local Support

Dedicated Dhaka-based support team. In Bengali or English — we're here when you need us.

Global by Default

9 languages (RTL included), 9 currencies and 18 local payment gateways — geo-detected, switchable, no rewrite.

No Public IP Needed

Routers and OLTs dial out over an encrypted tunnel — zero inbound ports, works behind CGNAT.

One-Command Onboarding

Paste a single command and the router configures itself. OLT on the same page, hotspot zero-touch.

Modules

15+ modules. One login.

Every tool your ISP needs — billing, network, support, finance and prepaid WiFi — sharing one subscriber, package and ledger data.

Billing & Collections

Auto-invoicing, due SMS, bulk collection, payment reconciliation

NOC & Network Monitoring

Real-time OLT/MikroTik monitoring, SNMP/SSH, instant alerts

Subscriber CRM

KYC, package mgmt, auto-expiry, self-service customer portal

Reseller Management

MAC/bandwidth resellers, commission, wallet, white-label billing

GIS Fiber Mapping

NGSPL integration, topology editor, splice/node management

Inventory & Assets

Stock, procurement, technician deployments, supplier returns

HR & Access Control

Employees, attendance, payroll, physical access, role permissions

BillTap AI Featured

AI assistant for Bengali/English/Banglish — diagnoses billing, internet, OLT issues instantly

Analytics & Reports

Financial reports, BTRC compliance, collection analytics, dashboards

Support Ticketing

Ticket management, SLA tracking, escalation workflows

SMS & Messaging

Bulk SMS, own-SIM gateway, WhatsApp, Telegram, email and a two-way reply inbox

Payment Gateway Integration

18 local gateways — bKash, Razorpay, JazzCash, eSewa, Midtrans, M-Pesa, Paystack, Stripe & more

Prepaid WiFi Hotspot

Voucher batches, scratch codes, QR login, branded captive portal, online sales

Automation Engine

No-code trigger → condition → action rules for reminders, suspensions, notifications

Finance & Approvals

Maker-checker control, deposits, expenses, bank accounts, cash-flow summary

Multi-Tenant SaaS

One-click tenant provisioning, per-tenant billing, white-label for your own brand

Global Settings

9 languages (RTL for Urdu), 9 currencies, geo auto-detect, per-market defaults

Our Mission

One platform, every market you serve

We believe every Bangladeshi ISP — regardless of size — deserves access to enterprise-grade technology. BillTap makes that possible with an affordable, all-in-one platform that grows with you.